Frequently asked questions
Is there a joining fee?
There are NO joining fees.
Are there any other fees at all?
There is an annual $19.95 Service Fee on that is deducted on July 1st.
Do you offer casual sessions?
What is the minimum age for someone to be a member?
The minimum age to join is 14 with parent permission.
How do I suspend my membership?
To suspend your membership, contact Debit Success directly by phone on 1800 148 848. Please DO NOT call us, email us, FB message or Instagram us.
Do you offer a free trial?
Your first session is on us!
Is there a contract or minimum term?
There are NO contracts or minimum term of any kind, you're never locked in with us at Five Star Fitness.
What are your staffed hours?
View our "Contact Us" page and you'll see the staffed hours for each gym.